Top 60 Customer Experience Influencers on Twitter in 2025

Nov 03, 2025⋅Contents
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Looking for Customer Experience influencers for your outreach campaign or for collaboration to promote your brand or product? Our Customer Experience Influencers list is what you need.more When ranking these Customer Experience influencers, we've considered not just their following, but also engagement, as well as overall influence in the Customer Experience space.Export full list with email contacts of influencers in a spreadsheet or csv file.
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Customer Experience Influencers

Here are Top 60 Customer Experience Influencers

1. Jay Baer

Jay Baer Bio Business growth and customer experience author, researcher, advisor. Keynote speaker. Tequila teacher. ****@jaybaer.comTwitter Handle @jaybaer Twitter Followers 268.5K Type Macro Gender Male youtube.com/channel/UCi_h.. + Follow Get Email Contact Full Database Export: 100K X Influencers with email contacts Our Influencers contact datasets help brands launch products, run geotargeted campaigns, boost PR, grow affiliate programs, promote events - enabling faster, smarter marketing outreach. Request Pricing View Sample Email us at anuj@feedspot.com Copy email to request X Influencers bulk export with verified email contacts in an Excel or CSV format.

2. Shep Hyken

Shep Hyken Bio Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences! ****@hyken.comTwitter Handle @Hyken Twitter Followers 106.3K Type Macro Gender Male hyken.com/blog + Follow Get Email Contact

3. David Armano

David Armano Bio Leading AI Analytics Strategy @Ringersciences | Talk about #AI #LLMs #Datascience #Health #CX #Marketing | Dad | Hubby | Dog Parent | Always LearningTwitter Handle @armano Twitter Followers 72.3K Type Micro Gender Male Get Email Contact

4. Dennis Wakabayashi

Dennis Wakabayashi Bio The Global Voice of CX ? | Host of "CX Update" & "CX In the Wild" ? | Content Creator ? | World Traveler ✈️ | ?️ Keynote Speaker ****@denniswakabayashi.comTwitter Handle @globalvoiceofcx Twitter Followers 57K Type Micro Gender Male Get Email Contact

5. Tiffani Bova

Tiffani Bova Bio Chief of Research, Futurum | 2x WSJ Bestselling Author | Strategist | Executive Advisor | Keynote Speaker | 3x Thinkers50 | Hawaii Native ****@tiffanibova.comTwitter Handle @Tiffani_Bova Twitter Followers 43.7K Type Micro Gender Female whatsnextpodcast.libsyn.com/.. + Follow Get Email Contact

6. Steven Van Belleghem

Steven Van Belleghem Bio International keynote speaker - Author - Entrepreneur.Core topic: customer experience in a digital/AI driven world ****@vanbelleghem.bizTwitter Handle @StevenVBe Twitter Followers 35.8K Type Micro Gender Male stevenvanbelleghem.com/blog + Follow Get Email Contact

7. Jonathan Shroyer

Jonathan Shroyer Bio Chief CX Officer and Quilter | Forbes Council | 2X Exit Founder, 20x Investor Return | Supporting Craft CreatorsTwitter Handle @ChiefCXOfficer Twitter Followers 26.4K Type Micro Gender Male Get Email Contact

8. Annette Franz

Annette Franz Bio CEO @CXJourney Inc. | #CX Coach, #KeynoteSpeaker, #Author | Official Member @ForbesCoaches | #culture #leadership #employeeexperience #customerexperience ****@cx-journey.comTwitter Handle @annettefranz Twitter Followers 26.1K Type Micro Gender Female Get Email Contact

9. Bill Quiseng

Bill Quiseng Bio Award-winning #CustomerService expert, keynote speaker. Follow me for #custserv #custexp #cxhttps://t.co/9N4XMlthgQhttps://t.co/ONsxerE2pm… ****@billquiseng.comTwitter Handle @billquiseng Twitter Followers 25.9K Type Micro Gender Male billquiseng.com + Follow Get Email Contact

10. Jeanne Bliss

Jeanne Bliss Bio Italian girl, speaker, experience pioneer and author, who coaches companies to earn the right to customer-driven growth. #AdmirableGrowth #CX #CCO #CX ****@customerbliss.comTwitter Handle @JeanneBliss Twitter Followers 24.3K Type Micro Gender Female customerbliss.com/blog + Follow Get Email Contact

11. Stephanie Thum

Stephanie Thum Bio Founder @PracticalCX®. Commissioned author @Sage_Publishing. @LinkedIn Top #CX Voice. ?? Steelers! Tweets are mine. ****@indianatech.eduTwitter Handle @stephaniethum Twitter Followers 23.4K Type Micro Gender Female Get Email Contact

12. Flavio Martins

Flavio Martins Bio Product Manager @DigiCert. Author #winthecustomer. HuffPost Top #CX Influencer. Product Management passion. MLB/NHL Fan. Tweets are my own. ****@winthecustomer.comTwitter Handle @flavmartins Twitter Followers 22.4K Type Micro Gender Male winthecustomer.com/blog + Follow Get Email Contact

13. Dan Gingiss

Dan Gingiss Bio No longer posting here. Newest content on LinkedIn/Insta. Please also connect on Threads and Bluesky. ****@dangingiss.comTwitter Handle @dgingiss Twitter Followers 20.9K Type Micro Gender Male experiencethisshow.com/episodes + Follow Get Email Contact

14. Frank Eliason

Frank Eliason Bio Consultant & Customer experience leader focused on the future of biz, Author of @YourService (Wiley, 2012). Started social media Customer service ****@frankeliason.comTwitter Handle @FrankEliason Twitter Followers 20.6K Type Micro Gender Male Get Email Contact

15. Chip R. Bell

Chip R. Bell Bio Customer Loyalty | Keynote Speaker | Consultant/Trainer | Advocate of Innovative Service | @Forbes Contributor | Author of #CustomerImagination ****@chipbell.comTwitter Handle @chiprbell Twitter Followers 20.5K Type Micro Gender Male chipbell.com/blog + Follow Get Email Contact

16. Julien Rio

Julien Rio Bio #CCXP, #marketing expert, #keynotespeaker, #author, #CX evangelist & #entrepreneur. AVP Marketing @ @RingCentral | French & EnglishTwitter Handle @Marketing_JR Twitter Followers 19.5K Type Micro Gender Male Get Email Contact

17. Jeremy Watkin

Jeremy Watkin Bio Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctrTwitter Handle @jtwatkin Twitter Followers 19.2K Type Micro Gender Male Get Email Contact

18. Roy Atkinson

Roy Atkinson Bio Business Advisor | Industry Analyst | Writer | CEO | Speaker who posts about customer focus (#custserv #cx); #ITSM, #IT and #tech - posts are my own.Twitter Handle @RoyAtkinson Twitter Followers 16.8K Type Micro Gender Male Get Email Contact

19. Bruce Temkin

Bruce Temkin Bio #ExperienceManagement Visionary/Speaker/Researcher & Head of @Qualtrics #XM Institute. Co-Founder of https://t.co/bJ74vgHkbL. Views = my own. ****@temkingroup.comTwitter Handle @btemkin Twitter Followers 16.7K Type Micro Gender Male Get Email Contact

20. Colin Shaw

Colin Shaw Bio Influencer in Customer Experience 👏 Best-selling Author 📕 Podcast Host 🎙 FT award as Leading Consultancy 4 years 🏆 Official LinkedIn 'Top Voice' 📣Twitter Handle @ColinShaw_CX Twitter Followers 13.5K Type Micro Gender Male beyondphilosophy.com/blog + Follow Get Email Contact

21. Blake Morgan

Blake Morgan Bio Customer Experience keynote speaker, CX Futurist, bestselling author, host @ Modern Customer Podcast, 2 amazing kids w/@JacobM ****@gmail.comTwitter Handle @BlakeMichelleM Twitter Followers 13.7K Type Micro Gender Female youtube.com/channel/UCY7i.. + Follow Get Email Contact

22. Jeannie Walters

Jeannie Walters Bio #CX CEO @ExpInv | TEDx speaker | CCXP: Certified Customer Experience Professional | Trainer, consultant, podcaster. 20+ yrs in customer experience strategy. ****@experienceinvestigators.comTwitter Handle @jeanniecw Twitter Followers 13.3K Type Micro Gender Female experienceinvestigators.com/.. + Follow Get Email Contact

23. Nate Brown

Nate Brown Bio Founder of CX Accelerator ?#CustomerExperience designer, speaker, writer, and more! ??‍♂️Twitter Handle @CXAccelerator Twitter Followers 11.5K Type Micro Gender Male Get Email Contact

24. Micah Solomon

Micah Solomon Bio Customer service consultant, trainer, eLearning, author, customer experience consultant.Senior Contributor to Forbes. 484-343-5881, ****@micahsolomon.comTwitter Handle @micahsolomon Twitter Followers 10.3K Type Micro Gender Male Get Email Contact

25. Bob Thompson

Bob Thompson Bio CustomerThink founder and global evangelist for customer-centric business.Twitter Handle @Bob_Thompson Twitter Followers 8.7K Type Nano Gender Male Get Email Contact

26. Kerry Bodine

Kerry Bodine Bio Customer experience expert. Author, keynote speaker, coach, and CEO of Kerry Bodine & Co. #CX #CustomerExperience #JourneyMapping ****@kerrybodine.comTwitter Handle @kerrybodine Twitter Followers 9K Type Nano Gender Female kerrybodine.com/blog + Follow Get Email Contact

27. Nancy Porte

Nancy Porte Bio Passionate about making the world a better place for customers.Twitter Handle @nporte Twitter Followers 8.3K Type Nano Gender Female Get Email Contact

28. Jenny Dempsey

Jenny Dempsey Bio Customer Experience & Community Management Freelancer | Udemy Teacher | Speaker | Writer | Furniture Flipper | Dog LoverTwitter Handle @jennysuedempsey Twitter Followers 8.2K Type Nano Gender Female Get Email Contact

29. Adrian Swinscoe

Adrian Swinscoe Bio Customer Experience. eXperience Leadership. Advisor. Speaker. Best-Selling Author (How To Wow, Punk CX and now Punk XL). @Forbes contributor. Aspirant Punk CXer ****@adrianswinscoe.comTwitter Handle @adrianswinscoe Twitter Followers 8K Type Nano Gender Male adrianswinscoe.com + Follow Get Email Contact

30. Lynn Hunsaker

Lynn Hunsaker Bio Experience Leadership is company-wide alignment to expectations of customers, employees & partners. #CustomerExperience #MarketingOps #EmployeeExperience #CCXP ****@clearaction.comTwitter Handle @clearaction Twitter Followers 7.4K Type Nano Gender Female clearaction.com/customer-exp.. + Follow Get Email Contact

31. Jeff Toister

Jeff Toister Bio Your Service Culture Guide | I help leaders build customer-focused cultures. Tweets about customer service. ****@toistersolutions.comTwitter Handle @toister Twitter Followers 7.1K Type Nano Gender Male toistersolutions.com/blog + Follow Get Email Contact

32. Ian Golding

Ian Golding Bio Certified Customer Experience Professional, speaker & blogger. Author of 'Customer What? The honest and practical guide to customer experience' ****@ijgolding.comTwitter Handle @ijgolding Twitter Followers 6.7K Type Nano Gender Male ijgolding.com/blog + Follow Get Email Contact

33. Nigel T Packer

Nigel T Packer Bio Digital Customer Experience ConsultantHelping you get more customers Follow & learn. DM for Consultancy, Training.100% Human Generated Content.Twitter Handle @NigelTPacker Twitter Followers 6.3K Type Nano Gender Male Get Email Contact

34. Brad Cleveland

Brad Cleveland Bio Author and consultant. Brad helps clients maximize return on customer relationships. Former Pres./CEO of ICMI. Current focus-help executives reshape services. ****@bradcleveland.comTwitter Handle @bradcleveland Twitter Followers 5.2K Type Nano Gender Male bradcleveland.com/category/w.. + Follow Get Email Contact

35. Lucy Kiruthu

Lucy Kiruthu Bio Customer Experience Transformist⭐Building Customer-Centric Organizations Globally⭐ https://t.co/sTGk3r8qwU ⭐ Lead @EvolveCX ⭐CCXP, XMP, ICX-K, CXPATwitter Handle @KiruthuLucy Twitter Followers 4.3K Type Nano Gender Female Get Email Contact

36. Brian Wagner

Brian Wagner Bio Tweeting about brand, customer experience, healthcare, leadership, sports & more ⭐️ • Patient Experience at @ChenMed ? • Proud @USC alum ✌️ • Dad x3 ****@gmail.comTwitter Handle @BrianRWagner Twitter Followers 4.2K Type Nano Gender Male Get Email Contact

37. Hussein M. Dajani

Hussein M. Dajani Bio Top 50 CX Influencers of 2024!CX Hall of Fame 2023!CX Professional of the Year 2022!CCXP. CMO & CXPA ME Regional Leadership Coucil.Views are my own ****@gmail.comTwitter Handle @hussdajani Twitter Followers 4.1K Type Nano Gender Male Get Email Contact

38. Michael Brandt

Michael Brandt Bio #CCXP | #CX | Voice of Customer #VOC | #Complaint Management | Customer Journey Mapping #CJM | #Speaker & #Panel #Moderator | #Training ****@cx-excellence.comTwitter Handle @CxExcellence Twitter Followers 3.5K Type Nano Gender Male Get Email Contact

39. MsBawoni

MsBawoni Bio Seeking God first. Impact driven.Building @bawonicx to help African businesses differentiate on CX & Drive Business Growth ****@gmail.comTwitter Handle @MsBawoni Twitter Followers 3K Type Nano Gender Female Get Email Contact

40. Claire Boscq

Claire Boscq Bio #KeynoteSpeaker #CustomerExperience #EmployeeExperience #BizShui #BusinessFeng Shui #EMCEE #Energy #Dubai ☯ ****@claireboscq.comTwitter Handle @ClaireBoscq Twitter Followers 2.9K Type Nano Gender Female Get Email Contact

41. Sven Esser

Sven Esser Bio #DigitalStrategy | #DigitalTransformation | #CustomerExperience | #CX | #Change | #Strategy | Profil: https://t.co/7r7BhxqRYV ....and always open for a coffee ?Twitter Handle @SvenEsser Twitter Followers 2.6K Type Nano Gender Male Get Email Contact

42. Lakshmi Narayanan G

Lakshmi Narayanan G Bio Customer Success Leader || The Customer Experience Guy || Overthinker || Storyteller || Yet Another Human || Views are my own & evolve ****@gln.meTwitter Handle @_glnarayanan Twitter Followers 2.6K Type Nano Gender Male Get Email Contact

43. Naeem Arif

Naeem Arif Bio The #CustomerFirst Enabler ? #NACBBF #SAP #Retail #Hospitality #CX #Speaker #Author #NED ? #MWIT @MidsRetailForum #President @Sutton_ChamberTwitter Handle @NaeemArif_ Twitter Followers 2.3K Type Nano Gender Male Get Email Contact

44. Aileen Day

Aileen Day Bio ? of #CEHX | Listener | #CX Author - Advisor - Speaker | Twitch Affiliate | Sage Publications CX Case Study Series Editor |? Host of 'The Value Driven Brand' ****@aileenday.com.auTwitter Handle @AilsDay Twitter Followers 2.2K Type Nano Gender Female Get Email Contact

45. Stacy Sherman

Stacy Sherman Bio Professional Speaker. Author. Podcaster. Advisor ‣ Helping Companies Boost Revenue & Competitive Differentiation By Doing Customer Experience (CX) Right ****@doingcxright.comTwitter Handle @stacysherman Twitter Followers 2.4K Type Nano Gender Female doingcxright.com/blog + Follow Get Email Contact

46. Clare Muscutt

Clare Muscutt Bio Women in CX Founder & CEO, Podcast Host, Global Keynote Speaker, Customer Experience Thought Leader ****@womenincx.communityTwitter Handle @ClareMuscutt Twitter Followers 1.6K Type Nano Gender Female Get Email Contact

47. Jim Tincher

Jim Tincher Bio Heart of the Customer founder and nationally recognized customer experience expert, journey mapper, speaker, author, and entrepreneur. ****@heartofthecustomer.comTwitter Handle @jimtincher Twitter Followers 1.5K Type Nano Gender Male heartofthecustomer.com/learn.. + Follow Get Email Contact

48. Julia Ahlfeldt

Julia Ahlfeldt Bio Customer Experience specialist and podcaster, dedicated to developing actionable #strategy and enhancing business performance through #CX and #CEM. ****@julia-ahlfeldt.comTwitter Handle @JuliaAhlfeldt Twitter Followers 1.3K Type Nano Gender Female julia-ahlfeldt.com/news-insi.. + Follow Get Email Contact

49. Luke Jamieson

Luke Jamieson Bio Top 25 Global CX / EX Thought Leader and Larrikin #CX #EX #employeeexperience #employeeengagement #audacious #unconventional #custserv #CXQOTD #tedx #cctrTwitter Handle @LukeCXEX Twitter Followers 915 Type Nano Gender Male Get Email Contact

50. Rosaria Cirillo

Rosaria Cirillo Bio #CX expert Author #YellowGoldfish Mum 2 boys Founder @wownowexp Passionate #happiness #digital #data Love iphone apps books nature art Promote #righttocleanair ****@wownow.euTwitter Handle @Rodand Twitter Followers 701 Type Nano Get Email Contact

51. onome deBBie akwara

onome deBBie akwara Bio Business Transformation Leader helping Businesses in Africa ? Identify & Fix Gaps in CX to Increase Customer Profitability & Improve Employee Experience. ****@neetchcompany.comTwitter Handle @debbieakwara Twitter Followers 676 Type Nano Gender Female Get Email Contact

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